Frequently Asked Questions
Welcome to Riverside’s FAQ
Everything you need to know about our ecoliving community and coworking stays in Colombia. Learn how to book, what’s included, and what life is like for digital nomads working remotely in nature.
What services are included at all Riverside destinations?
All Riverside destinations are designed to help you live, work, and reconnect with nature. Every location includes:
Reliable high-speed internet as a top priority (fiber, Starlink, or best available local solution)
Dedicated work areas designed for focused remote work
Accommodation suitable for long stays (weekly and monthly options available)
Laundry access at every destination (self-service or full service, depending on the venue)
Curated meal options and local experiences, based on your chosen plan and destination
Nature-based settings, carefully selected to ensure a true connection with the outdoors
How is the internet service?
Internet quality is our top priority at every Riverside destination.
Before we recommend or list any location, our team tests the internet in real conditions — not just speed tests, but stability for video calls, long work sessions, and daily remote work needs. If a place doesn’t meet our standards, it doesn’t become a Riverside destination.
Each location uses the best available connection for its area, such as fiber, Starlink, or high-quality local providers. Because every destination is different, we grade and document the connectivity level so guests know exactly what to expect before booking.
The result: you don’t need to do technical due diligence, worry about surprises, or ask endless questions. If it’s listed by Riverside, it’s work-ready internet in a natural setting — tested, verified, and prioritized for remote work.
How is the community?
At Riverside, community is intentional — but never forced.
Before someone visits a Riverside destination, we have a short conversation or interview with them. This allows us to get to know each other, understand travel intentions, and confirm that the destination is a good fit for both sides. It’s the first step in building a respectful, aligned community.
We personally curate and visit each destination, then grade it based on our experience: the type of travelers it attracts, how often digital nomads are present, and the kinds of community or shared activities that naturally happen there.
Many Riverside locations regularly host conscious digital nomads and slow travelers who value nature, focus, and meaningful connection. However, community dynamics can change depending on seasonality, climate, road conditions, and overall demand. For that reason, we don’t guarantee a specific social atmosphere or number of guests at any given time.
What we do guarantee is a thoughtful selection process — for both places and people — and destinations designed to support genuine connection in nature. From there, community grows organically.
Are there things to do at Riverside destinations?
Yes, and they’re designed to make your stay easier, not busier.
At many Riverside destinations, we curate destination-specific retreats and experience packages. Depending on the place, this can include activities like scuba diving, paragliding, DJ lessons, cultural workshops, or nature immersions. These experiences can be booked as complete packages, often including meals and local coordination, so guests don’t need to plan logistics or worry about details.
Beyond retreats, every Riverside destination is selected for its access to nature and local life. From walks and hikes to lakes, waterfalls, coffee farms, and nearby towns. Activities vary by location and season, and we clearly communicate what’s available before you arrive.
To support exploration on the ground, we provide AI concierges specific to each destination. These help guests move around easily, discover curated experiences, and get practical recommendations we’ve already validated, saving time and reducing friction.
Riverside isn’t about filling your calendar. It’s about giving you well-curated options, so you can focus on your work, enjoy meaningful experiences, and travel with clarity and ease.
How is the weather at Riverside destinations?
Colombia doesn’t have four seasons — instead, it has rainy periods and sunny days throughout the year, which means you can experience sunshine in every month. Thanks to its location near the equator, daylight stays consistent year-round, often described as “365 days of sun” with refreshing rain that keeps the landscapes lush and green.
Weather varies by destination from mountains and cloud forests to jungle and coast and each place has its own microclimate. That’s why we share detailed weather insights and packing recommendations on every destination page, so you can plan your stay with clarity and confidence.
Is there a river at every Riverside destination?
Not every Riverside property has a river on-site. However, all destinations are carefully selected for their proximity to natural water sources such as rivers, waterfalls, lakes, or the ocean, and for the sense of calm and connection to nature that water provides.
The name Riverside comes from our first location, which was built next to a river, and today it represents our ongoing commitment to offering stays immersed in natural environments where water is part of the experience.
Do you have laundry service?
Yes. Laundry is available either as full service or self-service. Details are in the digital welcome guide, or you can request support anytime.
How can I get food?
Meal options depend on your plan:
- Love and Life: Daily breakfast and lunch included, with seasonal local ingredients. Dinner available on demand and local delivery options.
- Living Digital: No meals included, but you have access to the shared kitchen for light or personal cooking and local delivery options.
Meal details and local delivery suggestions are shared in the community chat once you book.
What types of accommodation are available with Riverside?
Riverside offers a range of accommodation types depending on the destination. These may include deluxe cabins, standard cabins, deluxe rooms, private rooms, and shared dormitories, allowing guests to choose based on budget, travel style, and group size.
Our accommodations are suitable for solo travelers, couples, teams, and families, and are designed for comfort, long stays, and immersion in nature. All options provide easy access to coworking areas and shared facilities, creating a balance between privacy and community.
Because each destination is different, we clearly communicate what accommodation types are available at every location and help guests choose the option that best fits their needs before they arrive.